We thank you for all your patronage on our brands. In responds to that, we have provided you an "International warranty" that insure and secure your rod. And this warranty covers you for the period of 2 years, as a support. Please, check the below details as follows.
You have purchased a precision engineered fishing Rod that entirely produced in Japan to the highest possible standards. When use this fishing Rod properly, it offers you so many years of none trouble, and free service.
Our warranty covers the Blank against breaking in any form for the maximum period of 2 years, from the date purchased.
Therefore, if a breakage occurs, you will be advised to purchase another new Rod at 70% cost of the normal retail standard price of the Rod, in exchange of the breakage one.
Warranty does not cover broken guides, Loosen guide wraps, damaged reel seat, while fishing.
During the period of this warranty, only 1 claim could be accepted per a rod.
And whole broken rod is required to be returned to the retailers’ shop where it was purchased. And the customer will be responsible for any freight charges incurred on the process of replacement of the broken Rod to no other location than to the point of sales retailer shop the buyer bought the particular Rod. That is the normal procedure.
And for a claim request, please, send your broken Rod to any of the Authorized Outlets closed to you and present your warranty Card.
RippleFisher reserves the right to void any warranty if Rods are found to be tampered or modified.
* This warranty is valid for overseas use Only
The "International warranty card" will be attached with the rod which you bought from our "sole agents".
Also, be informed that we do not cover cases concerning any deal with "Japanese warranty card" from Overseas customers.
*Please make sure on any transactions made with any of the Sole agent, that the (purchaser’s name) means you or your company name, the shop name where you bought your rod and the date of purchase must be written in the warranty card.
RippleFisher will not guarantee items purchased if these information are not written on warranty card.
In 2018, Ripplefisher is currently accepting orders for custom colors only. Customers who have previously purchased full custom rods, will continue to be able to repair their rods. We would like to request those who require repairing these custom rods or sections, to inform us of your specific custom order when you purchased the product to prevent any misunderstanding after repair. We will then check with our own records of your custom specifications.
